Retail

RetailPro's revolution

Simplifying complex payroll calculations for hourly workers across 200 retail locations.

200

Locations

6,800

Hourly employees

−88%

Overtime disputes

1,400/mo

Manager hours saved

The problem

RetailPro's 6,800 hourly employees worked variable shifts across 200 locations in states with different overtime rules. Store managers calculated overtime by hand, and they got it wrong often enough that disputes were a weekly occurrence.

Two states also required daily overtime, which the previous system did not model at all.

What changed

Payflo took over overtime calculation directly from clock data, applying the correct rule per work location rather than per company.

  • Daily and weekly overtime applied per jurisdiction automatically
  • Split-shift and reporting-time premiums handled where required
  • Shift differentials configured once, applied everywhere
  • Employees see the calculation behind their own overtime in the portal

The result

Overtime disputes fell 88%. Store managers got back roughly 1,400 hours a month collectively — time that had been going into arithmetic that a system should have been doing.

Want results like these?

Tell us how you run payroll today and we will show you what changes.

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